I’m working on streamlining a Quality Management System (QMS) for a business that operates in South Africa, Kenya, and the UK. We’re ISO 9001 compliant in one region but expanding operations has brought a lot of new challenges—especially when it comes to aligning processes across teams with very different regulatory landscapes.
Has anyone here worked on implementing a QMS system that needs to function consistently across multiple countries? I’ve been looking into expert-led models and came across one consultancy that builds scalable QMS frameworks tailored for such businesses.
Would love to hear your experience—what worked, what didn’t, and what tools or consultants (even if not naming directly) you found most helpful. Is it better to go for a modular system or one-size-fits-all?
