the problem of the Samsung Galaxy A20e stuck on the black screen will occur, and this seems to be the case with some Samsung Galaxy A20e units. Although it can appear like there is a hardware issue with the handset, it is really just a firmware issue that you can address on your own. So, if your computer stops reacting and freezes on a black screen, you don't have to worry so much, because there is still something mobile repair can do about it.